Shipping & Delivery
Standard shipping is a flat rate of $15 Australian wide + we offer free standard shipping for orders over $200.
Standard shipping excludes furniture and other bulky items, see details below under ‘heavy’ items.
Standard orders will be processed and shipped within two business days (excluding public holidays).
We use registered postal services throughout Australia with tracking available from door to door. Deliveries usually arrive between 2-5 business days, depending on your location and courier timelines.
IT’S A HEAVY ONE
Our larger + heavier items that are not able to be shipped with our standard postage service will incur a freight cost.
Heavier items include furniture, mirrors, framed artworks, lighting, rugs etc. Items that are heavy/large and require freight will be outlined in the products description.
Place your order online, we will then contact you within 24 hours with a freight invoice. Once freight payment is received your order will be shipped within two-three business days.
Alternatively, if you would like to obtain a freight quote prior to placing your order please contact us at firstname.lastname@example.org, please note this will not guarantee availability of your product at time of placing order.
If you decide not to proceed with your order after receiving freight invoice we will happily refund you for the item purchased.
Please note: If you are buying a multiple items inclusive of both standard and heavy/bulky items, the shipping cost at checkout will default to the standard shipping rate ($15 or free for over $200). Please note the heavy/bulky items the freight quote WILL still apply, and you will receive a freight quote as set out above.
Shipping Conditions: We take extreme care when packing your order to ensure it arrives in the best possible condition. When you receive your delivery if there happens to be any damage from transit please email us within 24 hours of receiving at email@example.com with details and photos. We cannot be held responsible for late or failed deliveries for reasons outside our control, including courier delays.